Sofia MArtine: iPhone Users Are Facing Serious New Problems, Apple Confirms
iPhone Users Are Facing Serious New Problems, Apple Confirms
First covered by Macrumors, Apple users are reporting serious problems with their iPhone displays saying that a weird green tint colors the whole display with a swampy hue. While some face this issue only in low light, for others, it stays shortly when the iPhone is unlocked. Many other users have also said that the unusual green color is permanent. It is claimed that the issue may have arisen due to a recent iOS update, while Apple has accepted that this might be a hardware fault. People are taking platforms like Reddit, tech forums and other social media to showcase their display problem in the iPhones and iPads.
iPhone 11 Pro and Pro Max are severely affected and even going back to iPhone X won’t solve the problem as the issue may be due to bad OLED displays which are common in these iPhones. The problem started with iOS 13.4 and then became worse for iOS 13.5 and 13.5.1. Some reports also say that for many new buyers, the problem was the same since the day they unboxed their iPhone. People are also able to get rid of the tint by restarting or rebooting their iPhones but it worked only for few.
While it’s skeptical about how this problem would be solved but it appears that Apple can fix it. As brought into light by Apple, taking a screenshot and viewing it on a different display does not change the greenish tint. Hence, it’s indicated that it is not a problem at the software level and that it might be a combination of both hardware and software issues. Acknowledging the trouble, in some cases, Apple has also allowed the official resellers to replace the displays, under warranty. Suspicions are, that a bad batch of OLED displays was used in the iPhones which, impacted by an underlying change in the recent iOS update resulted in the bizarre green tint. Affected people claim that the problem is the same with Apple’s new iOS 13.5.5 beta, and hence, the time it will take and the mode it will choose, to fix the fault is unknown.
Though the newly launched iOS 14’s inclusivity will help Apple buy some time, yet it’s under constant pressure due to the arising complaints as such kind of issue is very rare and even difficult for Apple to understand and solve it.
Sam John is a self-professed security expert; he has been making the people aware of the security threats. His passion is to write about Cyber security, cryptography, malware, social engineering, internet and new media. He writes for Norton security products at norton.com/setup.